WORK EXPERIENCE
-
Community Educator | ALZHEIMER'S ASSOCIATION
May 2023 - Present | San Francisco, CA(Currently remote)
- Presented dementia-related education programs to community audience both in-person and virtually.
- Built strong relationships with community partners to expand programs and discover community outreach needs.
-
UX Researcher | YUEI (Real Estate Consultancy)
October 2021 - April 2022 | Guangzhou, China
- Planned and executed a wide variety of research including user interviews, focus groups, workshops, user studies, card sorts, journey mapping, and surveys to uncover user needs and pain points.
- Translated research findings into actionable insights and articulated design concepts and rationale to stakeholders. Shipped a child-friendly development project and over 3 real-estate customer insights projects within 5 months.
- Developed and presented user personas, journey maps, competitor analysis, and data visualization in reports.
-
News Editor | SINO TV
July 2020 - July 2021 | New York, NY
- Aggregated daily news from online and newsroom sources to identify and prioritize trending local news.
- Wrote scripts, recorded VOs, and edited videos for local and international news coverage to meet daily deadlines.
- Crafted compelling headlines that resonated with audience while keeping an inclusive tone.
- Collaborated with fellow reporters and translated between Mandarin and Cantonese to ensure unbiased content.
-
Content Editor Intern | CURATED
May 2020 - August 2020 | London, UK (Remote)
- Curated show concepts, composed scripts, and monitored virtual museum tours that achieved over 2000 views per tour.
- Facilitated weekly online forums for creators to showcase artworks and boosted online auction deals. At least one out of five artworks was sold per event.
- Created art-related content for the social media account to target young audience.
-
Reporter & Producer | WERS RADIO STATION
September 2016 - June 2018 | Boston, MA
- Pitched stories and produced audio packages for the weekly show “You Are Here.” Stories included “The City’s Underground Art Culture”, “The Role of Third-Party Candidates in the 2016 Election”, “Getting to Know Frederick Douglass”, and more.
- Wrote news briefings for “George Knight’s Morning Show.”
-
Intern Reporter | CANTON'S SUBWAY NEWSPAPER
June 2017 - August 2017 | Guangzhou, China
- Explored restaurants, interviewed restaurant owners and wrote food reviews for the daily newspaper.
- Created daily print articles about entertainment, lifestyle, food culture, and animal care.
- Conducted weekly stories and shot photos for the lifestyle and fashion column. Topics include “Vintage Lookbook” and “Tattoo Stories.”